Why choose Zextons?
Ten good reasons, one simple promise: the price you were quoted is the money that reaches your account — or your device comes back to you, free of charge.
The value that you’re seeing is that money you’ll get in your pocket. Guaranteed
We pledge that we will pay you 100% of the quoted value or return your device free of charge. No sudden changes that trick you in and leave you frustrated.
Using our payment is fast and easy.
Your money, you want it. So we made it fast and easy, we pledge to deliver the payment into your account on the same day we receive your device*. Our online transactions clear on the same day. No sluggish payments which take 3 working days or longer Monday to Friday, excluding public holidays. Our same day transaction does not apply to orders received after 1:00 pm, and in some circumstances may be outside our jurisdiction.
- Buying and refurbishing since
- 2007Buying and refurbishing since
- Of devices we aim to reuse
- 95%Of devices we aim to reuse
- You pay for postage, ever
- £0You pay for postage, ever
- Payment for devices in before 1pm
- Same dayPayment for devices in before 1pm
Ten reasons to sell to Zextons
You get 100% of your quote
We promise to pay the full price you were quoted, provided your device matches your order and our Terms & Conditions of Supply. No quiet deductions on arrival.
Read our promisesOr your device back, free
If our inspection changes the value, you get an emailed offer to approve first. Don't like it? We return the device at our cost, not yours.
Paid the same day
Devices received before 1pm on a working day are tested and paid that day, by bank transfer that clears the same day rather than in three.
Postage is always free
Prepaid, tracked Royal Mail return, with cover up to £150 as standard. Choose a freepost pack, print your own label, or book a collection.
See posting instructionsNo printer? No problem
Book a Royal Mail collection and select the option for the driver to bring the label with them, or use a QR code at a printer-enabled drop-off point.
Your data, properly wiped
Every device is securely processed when it arrives. Our free data delete tool also walks you through erasing it yourself first, model by model.
Use the data delete toolA price held for 14 days
Quotes move with the market, so we freeze yours the moment you confirm. You have a fortnight to get the device to us at the price you agreed.
Real people on the phone
No endless menus. Call us and you get someone who can pull up your order, explain exactly where it is, and fix it there and then.
Visit supportTrading since 2007
We were among the first in the UK to recognise what the nation's unused phones were worth, and we have been buying and refurbishing them ever since.
About usGood for the planet, too
We aim to reuse over 95% of the devices we receive, with around 80% reprocessed here in the UK. Anything that can't be reused is recycled to WEEE standards.
How we recycle
Selling to us vs selling it yourself
| Selling to Zextons | Selling it privately | |
|---|---|---|
| Price | Fixed quote, held for 14 days | Whatever someone offers, if anyone does |
| Fees | None — no commission, no listing fees | Listing and payment fees come out of your total |
| Postage | Free, tracked and insured to £150 | You pay, and you carry the risk |
| Getting paid | Same day, straight to your bank | Whenever the buyer decides to pay |
| If something's wrong | We email a revised offer for you to approve | Disputes, chargebacks and returns are yours to handle |
| Time it takes | About a minute to quote, then post it | Photos, listing, questions, haggling, packing |
See what your device is worth
It takes about a minute, there is nothing to pay, and the price is held for 14 days.