Network Locked
The handset is restricted to a particular mobile network.
Got a phone locked to EE, O2, Vodafone or Three? You may still be able to sell it without unlocking it first.
sell.zextons buys eligible network-locked and unlocked phones across the UK. Find your device, select the correct network and condition, and check its current valuation.
Check My Network-Locked Phone ValueYes. Zextons buys eligible phones locked to major UK mobile networks, including EE, O2, Vodafone and Three.
You do not necessarily need to unlock your phone before checking its value.
When getting your quote, simply select the correct:
A network-locked phone may be worth slightly less than the equivalent unlocked handset because fewer buyers can use it immediately. Your network status is therefore considered as part of the valuation.
A network-locked phone is restricted to a particular mobile network. For example, a phone locked to EE may not accept a Vodafone, O2 or Three SIM until the network restriction has been removed.
The handset is restricted to a particular mobile network.
The phone can generally be used with compatible SIM cards from different networks.
A security feature such as Apple's Activation Lock or Find My remains connected to a user account.
The handset itself cannot be accessed without a PIN, password or security credential.
The device's IMEI has been restricted from using mobile networks, which can happen when a phone has been reported lost or stolen.
| Network-Locked Phone | Unlocked Phone |
|---|---|
| Restricted to a particular network | Can generally use multiple compatible networks |
| Still potentially sellable | Sellable if otherwise eligible |
| Network must be declared accurately | Listed as unlocked/SIM-free |
| May have a lower resale value | Often has broader resale demand |
| Does not automatically mean blocked | Does not automatically mean free of other security locks |
sell.zextons accepts eligible phones locked to several major UK mobile networks.
Have a phone that only works with an EE SIM? Select EE when getting your valuation so the phone's network status is reflected correctly in the quote.
Value My EE Phone →If your handset is restricted to O2, you may still be able to sell it without unlocking it first.
Check My O2 Phone Value →A phone locked to Vodafone can still have resale value. Check the phone in its current state first.
Value My Vodafone Phone →Have an older phone associated with Three? Search for the exact model and provide its current network and condition.
Check My Three Phone Value →There is no single price for a network-locked phone. Its value depends on several factors working together.
Newer or more desirable phones will usually have a different resale value from older models.
A 256GB version of a phone may be valued differently from its 128GB equivalent.
Scratches, cracked glass, battery faults, damaged cameras and other defects can affect the valuation.
A phone restricted to one network can have a smaller potential resale audience than an unlocked handset.
Smartphone values move as new devices launch and demand for older models changes.
Your device, specification, network and condition all contribute to the valuation.
It can. An unlocked phone normally has greater resale flexibility because a future owner can potentially use it with a wider range of compatible networks.
A network-locked handset is restricted to a smaller pool of users unless it is subsequently unlocked. That does not mean a network-locked phone has no value.
A phone being network locked is not the same thing as being blocked or blacklisted.
| Device Status | What It Means |
|---|---|
| Network locked | Restricted to a specific mobile network |
| Unlocked | Can generally use compatible SIMs from multiple networks |
| IMEI blocked | Mobile-network access has been restricted |
| Reported lost or stolen | Ownership/security issue associated with the device |
| Activation locked | Still connected to an Apple/Google account or security feature |
You should only sell a device that you legally own and are entitled to sell. If your phone is simply locked to EE, O2, Vodafone or Three, that is a different situation.
A network lock controls which mobile network the phone can use.
Apple Activation Lock controls who can activate and use the device.
Network-locked handsets are less common in the UK than they once were. Under Ofcom rules introduced on 17 December 2021, UK mobile companies are prohibited from selling locked handsets to consumers.
Read the Ofcom guidance →You don't need to guess. There are several practical ways to check.
Insert another compatible SIM. If the handset rejects it or displays a network restriction message, it may be locked.
Some phones display carrier or SIM-lock information within their settings.
The network that originally supplied the phone may be able to confirm whether it is locked.
Your original contract, receipt or network account may also provide useful information.
Not necessarily. If sell.zextons accepts your phone in its current network-locked state, you can check its valuation before spending time trying to unlock it.
Network status and contractual ownership are separate issues. Before selling a device that is still connected to a contract or finance agreement, check the agreement carefully.
Selling a network-locked device is straightforward.
Search for the exact make and model.
Select the correct storage or device specification.
Tell us whether your phone is locked to EE, O2, Vodafone, Three or is unlocked.
Describe the phone accurately.
You'll see the valuation calculated from your information.
sell.zextons provides free postage.
Once received, the device is inspected against your order.
Already know your phone brand? Start from the relevant device range.
Check whether your network-locked iPhone is eligible for a valuation.
Sell My Locked iPhone →Search supported Galaxy models and provide the correct network and condition.
Sell My Locked Samsung →Find supported Pixel models and check their current valuation.
Sell My Locked Google Pixel →Network status and physical condition are separate valuation factors.
Once you confirm the sale, your quoted price is held for 14 days.
sell.zextons provides a Freepost option so you do not have to pay to send your eligible device.
If inspection shows that the phone differs from the information submitted and you do not accept a revised offer, the device can be returned free of charge.
Eligible devices received before the published cut-off can be paid the same working day after inspection.
27 Church Street, St Helens, WA10 1AX, United Kingdom
0333 344 8541 · [email protected]
Yes. sell.zextons buys eligible phones locked to EE, O2, Vodafone and Three, as well as unlocked handsets.
Yes, it can. Value depends on the model, storage, condition, network and current market demand.
It can be. An unlocked handset generally has a wider potential resale audience, so network status can influence its value.
Not necessarily. Check its current sell.zextons valuation first. Eligible network-locked phones can be accepted without being unlocked beforehand.
Eligible EE-locked devices can be valued by sell.zextons.
Yes, eligible phones locked to O2, Vodafone or Three can also be valued.
No. A network lock restricts a handset to a particular carrier. A blacklisted or IMEI-blocked device has a different type of network restriction.
No. Network locking controls carrier compatibility. Activation Lock is an Apple account-security feature connected to Find My and the device owner's Apple ID.
Only sell a device you legally own and are entitled to sell. If there is outstanding finance or an ongoing handset agreement, check your contract or contact the provider first.
UK mobile providers have been prohibited from selling locked handsets to consumers since December 2021, but older, imported or second-hand devices may still be network locked.
Find your exact device, select its network and condition, and see its current sell.zextons valuation.