Please read these terms and conditions carefully before submitting your sale order from our site.
You should print and keep a copy of these terms and conditions and the terms of use for future reference.
You should understand that by submitting an order, you agree to be bound by these terms and conditions and our terms of use.
In confirming your sell order you will need to tick the box indicating that you accept these terms and conditions. Please understand that if you refuse to accept these terms and conditions, you will not be able to place a sale order via our site.
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Zextons relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term "Zextons" or "us" or "we" refers to the owner of the website whose registered office is ZEXTONS LIMITED, 27 Church Street, St Helens, WA10 1AX. Our company registration number is 10256988. The term "you" refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
Zextons reserves the right to destroy any lost / stolen handsets that appear on the "GSMA" database if they haven't been claimed by their subsequent owners after 28 days. UK legislation states that we cannot under any circumstances return or pay for a mobile phone or device which is registered lost or stolen at any time unless the lost or stolen records associated with it are cleared.
All devices are inspected by our technical team upon receipt to verify that their actual condition matches the condition selected by the customer at the point of sale. Where our inspection identifies one or more faults, defects, or discrepancies that were not declared or selected during the order process, Zextons reserves the right to issue a revised offer reflecting the true condition of the device.
The customer will be notified of the revised offer and given the opportunity to accept or reject it. Where the customer rejects the revised offer, the original sale will not proceed and the device will be returned to the customer. In such circumstances, the customer shall be responsible for providing a valid return shipping label at their own cost, and Zextons shall bear no liability for any expenses incurred in returning the device.
Zextons reserves the right to retain the device pending confirmation of suitable return arrangements from the customer, in accordance with the timeframes set out below.
Zextons reserves the right to claim any handset that we haven't heard back on following email communication to the registered email address after 14 calendar days.