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Terms & Conditions

1) Terms of Supply

Please read these terms and conditions carefully before submitting your sale order from our site.

You should print and keep a copy of these terms and conditions and the terms of use for future reference.

You should understand that by submitting an order, you agree to be bound by these terms and conditions and our terms of use.

In confirming your sell order you will need to tick the box indicating that you accept these terms and conditions. Please understand that if you refuse to accept these terms and conditions, you will not be able to place a sale order via our site.

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Zextons relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term “Zextons” or “us” or “we” refers to the owner of the website whose registered office is ZEXTONS LIMITED 27 Church Street, St Helens, WA10 1AX. Our company registration number is 10256988. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties:
    • Browsing preferences
    • Favourites
    • Suggested content
    • Last viewed handset
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Black Listed Devices & Security Checks

Zextons reserves the right to destroy any lost / stolen handsets that appear on the “GSMA” database if they haven’t been claimed by their subsequent owners after 28 days. UK legislation states that we cannot under any circumstances return or pay for a mobile phone or device which is registered lost or stolen at any time unless the lost or stolen records associated with it are cleared.

Condition Definitions

Good

  • Fully working device with no software or hardware issues
  • Minimal very light signs of use on casing/housing
  • LCD on a white screen must be pure and have no signs of discolouration or missing pixels
  • Battery in good health and does not need replacing for 12 months

Poor

  • Turn on and off with all buttons working
  • Be fully functional but may have signs of use and wear
  • Have a working screen
  • Not have bent housing

Faulty

  • Be intact and not bent, crushed, or snapped in half
  • Not have any missing parts or components
  • Examples of faulty phones: Broken/bleeding LCD, no power up, blank LCD

Zextons reserves the right to claim any handset that we haven't heard back on following email communication to the registered email address after 14 calendar days.